Frequently Asked Questions
Below you find a list of frequently asked questions. If there is anything else you would like to know or that we can help you with, please do not hesitate to contact us.
2. During your stay
In some apartments we are happy to accomodate your dog. We charge an additional cleaning fee of CHF 50.00. Please let us know if you plan to bring your dog(s) and indicate this when booking an apartment or chalet.
If you wish to change the bed linen during your stay, we can organize this. We charge CHF 25.00/bed (double bed CHF 50.00). Please let us know at least 2 days before the change. If you wish any additional cleaning during your stay we can organize cleaning staff for you. The cleaning costs are CHF 55.00/h and we would need to know this at least 3 days in advance.
In the description of the apartments you can see what coffee machine is in the apartment. If there is a Nespresso machine, you can buy the Nespresso compatible capsules in Migros & Coop.
There are basic supplies at the beginning of your stay in all apartments and chalets. This is toilet paper for the first use, kitchen towels, hand soap, basic cleaning material and some tabs for the dishwasher (if there is one in the apartment). All these items are meant for the first few days but you will have to provide yourself with additional supplies after a couple of days. There are basic spices in most apartments, which you can use.
We can provide a baby cot and also high chairs. Please let us know at least 3 days before your arrival if you would like to rent a baby cot and/or high chair. We charge CHF 30.00/stay for a baby cot and CHF 20.00/stay for a high chair. We do ask you to bring the bed linen for the baby cot yourself.
If you are missing anything in your apartment or chalet, please let us know. Many things like Fondue Pot or Raclette oven can be rented out if needed.
Saas-Fee imposes fees for garbage bags. Therefore, only designated orange garbage bags can be used. You find one orange garbage bag in your apartment, if you need more you can buy them in every grocery store. Before you leave, please bring the garbage bags to the small wooden bin houses which are used as bin compounds. You can find these all over Saas-Fee. They are also marked in the village map.
All our guests receive SaastalCard. We will send you the Cards digitally before your arrival or will put the Cards in the apartment. With your SaastalCard you get several discounts in Saas-Fee, e.g. discount for the parking or for ski schools. In Summer, all cable cars except the Metro Alpin can be used for free during your stay. You can also use the bus within the Saas Valley for free the whole year round. You find more information about the SaastalCard here.
We always send the invoice for your stay before your arrival. It’s best if you wire the open amount before your holidays. Alternatively, you can pay the residual payment in our office during your stay. Please make sure that all open amounts are paid before your departure.
Our regular opening times are Monday through Thursday from 2pm – 5.30pm. During off Season it is possible that we have irregular opening times. If that is the case, please contact us to arrange a time to meet at the office.
Our address is:
König Immobilien Saas-Fee GmbH
Obere Dorfstrasse 62
3906 Saas-Fee
We accept all major debit and credit cards, but we must add the commission of the card companies to the final bill (3%).
In all of our apartments and chalets you find a village map where these things are marked. We are trying to provide everything that you might need in your first couple of days. You can buy everything else in the grocery stores Migros, Coop & PAM (see village map). Village map: http://www.saas-fee.ch/en/karten-plaene
