Frequently Asked Questions
Below you find a list of frequently asked questions. If there is anything else you would like to know or that we can help you with, please do not hesitate to contact us.
1. Arrival
Check-in time is at 4pm. Often the apartments can be ready before that time upon availability.
To get to your apartment or chalet you have different possibilities:
1. You can move into your apartment or chalet on your own. Free handcarts are available at the tourist office for a deposit. We leave the keys at the apartment to ensure you can get in when It’s ready. Please call us when you are at the apartment or text us beforehand and we can explain where you find the keys.
2. You can call a taxi:
Taxi Edelweiss: +41 (0)77 443 73 32
Taxi Bolero: +41 (0)27 957 70 20
As Saas-Fee is car-free you are only allowed to drive to the multi-storey car park at the beginning of the village. Every visitor must enter the car park when arriving in Saas-Fee (also for parking lot number 1). The terminals A and B are only used for loading and unloading your luggage. Please unload your luggage in one of these two terminals and park your car.
