Archives: FAQs

In some apartments we are happy to accomodate your dog. We charge an additional cleaning fee of CHF 50.00. Please let us know if you plan to bring your dog(s)Continue readingDogs

If you wish to change the bed linen during your stay, we can organize this. We charge CHF 25.00/bed (double bed CHF 50.00). Please let us know at least 2Continue readingChange of bed linen/towels, additional cleaning

In the description of the apartments you can see what coffee machine is in the apartment. If there is a Nespresso machine, you can buy the Nespresso compatible capsules inContinue readingCoffee

There are basic supplies at the beginning of your stay in all apartments and chalets. This is toilet paper for the first use, kitchen towels, hand soap, basic cleaning materialContinue readingSupplies in the apartment

There is free wifi in all our apartments & chalets.

We can provide a baby cot and also high chairs. Please let us know at least 3 days before your arrival if you would like to rent a baby cotContinue readingBaby cot & high chair

If you are missing anything in your apartment or chalet, please let us know. Many things like Fondue Pot or Raclette oven can be rented out if needed.

Saas-Fee imposes fees for garbage bags. Therefore, only designated orange garbage bags can be used. You find one orange garbage bag in your apartment, if you need more you canContinue readingWhere do I get garbage bags?

All our guests receive SaastalCard. We will send you the Cards digitally before your arrival or will put the Cards in the apartment. With your SaastalCard you get several discountsContinue readingWhere do I get the SaastalCard and what can I use it for?